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19 Ways Twitter Can Make Itself Safer Right Now

04/04/2018

There may be no miracle cures for what ails Twitter, but insiders and outsiders alike have constructive ideas for improving its “conversational health.” For our new cover story on Twitter, which charts the company’s struggles to rid its service of trolls, bots, and other assorted troublemakers, we...
There may be no cures for what ails Twitter, but insiders and outsiders alike have constructive ideas for improving its “conversational health.” For our new cover story on Twitter, which charts the company’s struggles to rid its service of trolls, bots, and other assorted troublemakers, we spoke with more than 60 sources, including 44 former Twitter employees–most of whom requested anonymity–as well as third-party experts. During this process, we heard endless tales of internal dysfunction at Twitter, and plenty of criticism of the company for past mistakes and missed opportunities. But these sources also shared smart suggestions on ways Twitter can do more to protect its platform from abuse and toxicity. Many would be relatively straightforward to implement, requiring neither AI breakthroughs nor massive hiring sprees.Read Full Story
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