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Content moderators alone can’t clean up our toxic internet

Tech platforms must invest in more automated solutions that can analyze the full context of online conversations—not just detect keywords. In the wake of Black Lives Matter protests spreading across the nation, Facebook content moderators are revolting over the way the company and its leadership are handling...
Tech platforms must invest in more automated solutions that can analyze the full context of online conversations—not just detect keywords. In the wake of Black Lives Matter protests spreading across the nation, Facebook content moderators are revolting over the way the company and its leadership are handling political speech that incites violence, specifically posts from U.S. President Donald Trump. Yet this struggle represents only the latest episode in the long-running saga moderators have faced as they have tried to combat the storm of online toxicity that has plagued the internet.Read Full Story
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