Google Is Learning How Smartphones Impact In-Store Shopping
31/05/2013
Smartphones allow us to answer our own product questions about options, specs and, of course, price while we’re out shopping. (...)
Smartphones allow us to answer our own product questions
about options, specs and, of course, price
while we’re out shopping. And Google is trying to figure out what that means for marketing and purchase decisions. Seventy-nine percent of smartphone owners are what Google calls “smartphone shoppers,” meaning that they use their
at least once a month in stores. That’s a lot of people. If there are 130 million smartphone users in the U.S., then
about 111 million Americans use their
to prepare for
or to look things up
while there. It’s not surprising that Google wants to get in all those heads and see what’s going on. There’s money there! The Google Shopper Marketing Agency Council worked with M/A/R/C Research to assess what people are doing when they use their
to get ready for
or
while in a store. During Q3 of 2012 they conducted qualitative studies to get a sense of overall trends and then used surveys completed by 1,500 smartphone users to cull data. The report only looked at how
impact in-store purchasing and did not extend to people online
on their smartphones.Read Full Story