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What does the CRM of 2020 look like?

25/06/2015

This post was brought to you by GetApp, your number one cloud business apps marketplaceWhat does the CRM of 2020 look like? Contact (...)
This post was brought to you by GetApp, your number one cloud business apps marketplaceWhat does the CRM of 2020 look like? Contact management with a mobile app, maybe some analytics, and integration with email? Throw in some pipeline visualizations and a couple of dashboards, and you’ve got yourself a modern day CRM app. Like with a lot of business software, however, CRMs tend to lag behind when it comes to innovation, preferring instead to stick to flash-free features that literally ‘get the job done’. But what if a CRM application were to embrace the technology of the near future to create something truly customer-focused? Believe it or not, the stuff of the ‘future’… This story continues at The Next Web This post was brought to you by GetApp, your number one cloud business apps marketplaceWhat does the CRM of 2020 look like? Contact management with a mobile app, maybe some analytics, and integration with email? Throw in some pipeline visualizations and a couple of dashboards, and you’ve got yourself a modern day CRM app. Like with a lot of business software, however, CRMs tend to lag behind when it comes to innovation, preferring instead to stick to flash-free features that literally ‘get the job done’. But what if a CRM application were to embrace the technology of the near future to create something truly customer-focused? Believe it or not, the stuff of the ‘future’… This story continues at The Next Web
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